Returns & Exchanges
At Muse, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return window for all unused items in their original packaging. Whether you need a different size or a full refund, our dedicated team is here to ensure your experience is effortless.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original container, ensuring all tags are attached and the product is in its original condition.
- 3.Label and Ship
Print your prepaid shipping label from the portal, affix it to your package, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.